europe·Multi-day tour·5 days
5-Day Spain & Portugal Tour from Barcelona: Zaragoza, Madrid & Lisbon
★ 5.0· 0 reviewsGuaranteed DepartureShared Room AvailableDaily breakfast
What you'll experience
Highlights
- Cross-border Iberian adventure: Travel seamlessly through Spain and Portugal, blending iconic cities, rich heritage, and Atlantic coastal charm in one journey
- Discover the spirit of Madrid: Explore elegant boulevards, royal landmarks, lively plazas, and renowned art museums in Spain's dynamic capital
- Timeless charm of Zaragoza: Uncover a lesser-known cultural treasure shaped by Roman roots, Moorish influence, and magnificent historic architecture
5 days
Day-by-day itinerary
- 1
Day 1 — [Tue] Barcelona Arrival
Fly from your home city to Barcelona and enjoy a complimentary airport pickup service (BCN). Your driver will meet you at the terminal.Meals: B: Excluded, L: Excluded, D: ExcludedStay: B&B HOTEL Viladecans 3* - 2
Day 2 — [Wed] Barcelona - Valencia (348km) - Alicante (170km)
In the morning, strolling along the coastline, we will travel to the third largest Spanish city - Valencia. Historically speaking, Valencia is a unique gateway for Spain to connect the Mediterranean and a center of business and culture.
In the past, its charm and prosperity attracted a myriad of Arabs to come here for trade and business, making it so colorful and successful, far beyond the reach of other cities. Nowadays, Valencia is still a significant city for commerce and trade. It is also famous for the local delicacy Spanish paella and the renowned festival Las Fallas.
After that, we will explore old towns, visiting the local squares, ancient city gates and Cathedral de Valencia. The most appealing part of this cathedral is the agate cup housed in the Chapel of the Holy Grail. It is believed to be the Holy Grail used by Jesus in the story of the Last Supper.
After the tour, we sill head to Alicante, a resort city on the Costa Blanca.
Accommodation: Alicante or nearby cities
Valencia Cathedral
Meals: B: Included, L: Excluded, D: ExcludedStay: B&B HOTEL Alicante 3* - 3
Day 3 — [Thu] Alicante - Granada (350km) - Mijas / Malaga (154km)
In the morning, our first stop is Granada, an ancient city nestling snugly at the foothills of the Sierra Nevada Mountains. Throughout history, Granada has been ruled by the Visigoths and Arabs chronologically, and even ruled by the Moorish Caliphate as the last stronghold for more than 800 years. In the 15th century, King Ferdinand successfully reclaimed the Iberian Peninsula and unified Spain. That's why we can explore so many heritages combining various civilizations and cultures here.
Upon arrival, the priority of us is to visit the legacy of Moors - Alhambra Palace, which was built during the most prosperous AI-Andalus Times.With exquisite architecture and unique charm, this Palace is extraordinarily awe-inspiring. Tourists who book tickets in advance can visit its interiors, while tourists without ticket can also visit the surrounding old towns.
After our tour, we will head to the famous resort Costa del Sol and travel to Mijas at sunset. Standing at the Andalusian mountain, we will have a panoramic view of the whole town and Costa del Sol. In the evening, we will stay in Malaga, the motherland of the prestigious artist Picasso, or nearby cities.
Accommodation: Malaga or nearby cities
(Notice: Due to strict control of the flow of visitors and long lines, we advise you to book a ticket in advance if you intend to visit the Alhambra Palace. Visit time: 13:30 pm to 14:30 pm. Online booking website:https://tickets.alhambra-patronato.es/en/)
Alhambra Palace
Mijas
Meals: B: Included, L: Excluded, D: ExcludedStay: VIVE COSTA AZUL 3*, Posadas de España Malaga 3*, Moon Dreams Fuengirola 3* - 4
Day 4 — [Fri] Malaga - Ronda (120km) - Seville (130km)
In the morning, our first trip will start at Ronda, a romantic cliffside twon. Being a famous tourist attraction of the southern Spain, it is just like a grand and fantastic castle floating above the ground. Even Hemingway was also touched by its breathtaking and formidable landscape, viewing it as the best place for honeymoon. Every year, numerous fans of him come here just to personally experience the romance written in his work. Next, we will head to Seville, the soul of Andalusia. In the past, this city was the capital of Islamic Caliphate, guardian of Andalusian culture, and the birthplace of Flamenco. The year 1992 witnessed its refulgence as being the venue for the World Exposition. Upon arrival, we will visit the grand Seville Cathedral built in the 16th century. Next to the High Altar of Seville Cathedral is the Columbus’s tomb, where local people honor Columbus’s great achievement for the Age of Exploration. Afterward, we will explore Alcazar of Seville, a palace that witnessed the history of Islamic royalty and Spanish royalty. It was listed as a UNESCO World Heritage in 1987. Adorned by artists and architects from different dynasties, this building is a perfect blending of various cultures, representing beauty beyond description. Later, we will visit the Santa Cruz Quarter, the Golden Tower, and Maria Luisa Park, the site of 1992 World Exposition. In the Plaza de Espana, we can experience the rich history and splendor of Spain through closely admiring the sophisticated porcelain picture.
Accommodation: Seville or nearby cities
Ronda Town
Alcazar of Seville
Seville Cathedral
Torre del Oro (Golden Tower)
Meals: B: Included, L: Excluded, D: ExcludedStay: Hotel Derby Sevilla 3* - 5
Day 5 — [Sat] Seville - Lisbon (463km)
In the morning, we will start our journey and cross into Portugal. Our first stop will be the Cape Roca, the westernmost part of Europe. While admiring the magnificence of Atlantic, you can buy a special certificate to commemorate this wonderful experience.
After that we will head to Lisbon, the capital of Portugal, to visit the splendid Belem Tower. Then, we will explore the Monument to the Navigators that symbolizes Portugal's historic role as a pioneer of the Age of Exploration.
Next, the Jeronimos Monastery will give us a fascinating glimpse of the Manueline Architecture, which is a great treasure of Portugal in the 16th century. After our tour, we will go to the Plaza de Maria Pita and Plaza Pompidou. If you are a big fan of dessert, you will be enchanted with the palatable Portuguese Custard made by time-honored dessert shops!
Belem Tower
Monument to the Discoveries
Cabo da Roca
Monastery of St Jerome
Meals: B: Included, L: Excluded, D: Excluded
What's included
Included
- Transportation by air-conditioned coach (driver-guide may be assigned for smaller vehicles)
- Professional bilingual (English & Chinese) guide throughout the tour
- Hotel accommodation (4 nights)
- Daily continental breakfast
Not included
- Continental breakfast typically does not include hot dishes and may vary by hotel. Standard items usually include coffee, tea, juice, bread, and jam
- Attraction admission tickets unless specified
- Lunches and dinners
- Tips (€8 per person per day)
- City entrance or accommodation taxes (paid on site)
- Personal expenses and travel insurance
* Tips, city entrance tax and accommodation tax should be paid in cash to the guide on spot, so please prepare some cash in advance.
* Tourist attraction ticket price: All prices shown for optional activities are for reference only and are subject to the current price on the official website.
Meeting & drop-off
Departure points
- Arrivals Hall T1, in front of SIXT Car Rental · BarcelonaPickup at 12:30:00Terminal 1 & 2 Llegadas, 08820, Barcelona, SpainPlease arrive at least 15 minutes in advance to avoid missing the departure. (After meeting up, we will not visit Barcelona; the coach will drive directly to Valencia.)
End / drop-off
- In front of main entrance of the stationEstaçãodo Rossio, Lisboa
Paid Airport Transfer Service ( Barcelona)
Paid airport transfer service is available only in Barcelona (BCN). Please select this service under Upgrades if required.
Driver working hours: 07:00 – 22:00. Transfers outside these hours are subject to an additional surcharge.
Advance booking required: Must be booked at least 15 days before the tour start date, and flight details must be provided no later than 7 days prior. Otherwise, the service cannot be arranged.
Additional notes:
1. Transfers are provided in English. Guests should wait at the designated meeting point. The driver will hold a sign for pickup.
2. The airport transfer service is a group-based service, not a private car. Passengers with similar flight times may be grouped together.
3. The driver is only responsible for the transfer between the airport and the group hotel. They are not informed of any tour-related matters. A WhatsApp group will be created the day before the tour for communication. Please wait at the designated meeting point.
4. Once you receive your e-ticket, please immediately verify that the name and mobile number provided during booking are correct and ensure the phone is able to receive calls while roaming in Europe.
5. The driver's waiting time is limited to 90 minutes after the flight’s actual arrival time. Exceeding this will be considered a no-show, and the driver will leave without responsibility. If a return trip is needed, a new charge will apply. In case of last-minute airline delays that cannot be communicated to the driver, the fee will not be refunded, and the guest must seek compensation from the airline directly.
6. For departures, the transfer will be scheduled 4 hours before the flight departure time to avoid missing the flight. In the event of unexpected road conditions such as traffic congestion, we will do our best to assist guests, but we are not liable for any resulting missed flights.
7. The transfer fee is the same for adults and children.
8. For transfers from/to other airports, locations, or at other times, please inquire separately. We can arrange them upon request.
9. Regarding transfers booked less than 7 days before the tour or added during the tour:
- Transfers added during this period are subject to reconfirmation.
- A 30% surcharge will be applied for last-minute bookings.
- Once confirmed, bookings are non-refundable. Cancellation will result in a 100% loss.
Paid airport transfer service is available only in Barcelona (BCN). Please select this service under Upgrades if required.
Driver working hours: 07:00 – 22:00. Transfers outside these hours are subject to an additional surcharge.
Advance booking required: Must be booked at least 15 days before the tour start date, and flight details must be provided no later than 7 days prior. Otherwise, the service cannot be arranged.
Additional notes:
1. Transfers are provided in English. Guests should wait at the designated meeting point. The driver will hold a sign for pickup.
2. The airport transfer service is a group-based service, not a private car. Passengers with similar flight times may be grouped together.
3. The driver is only responsible for the transfer between the airport and the group hotel. They are not informed of any tour-related matters. A WhatsApp group will be created the day before the tour for communication. Please wait at the designated meeting point.
4. Once you receive your e-ticket, please immediately verify that the name and mobile number provided during booking are correct and ensure the phone is able to receive calls while roaming in Europe.
5. The driver's waiting time is limited to 90 minutes after the flight’s actual arrival time. Exceeding this will be considered a no-show, and the driver will leave without responsibility. If a return trip is needed, a new charge will apply. In case of last-minute airline delays that cannot be communicated to the driver, the fee will not be refunded, and the guest must seek compensation from the airline directly.
6. For departures, the transfer will be scheduled 4 hours before the flight departure time to avoid missing the flight. In the event of unexpected road conditions such as traffic congestion, we will do our best to assist guests, but we are not liable for any resulting missed flights.
7. The transfer fee is the same for adults and children.
8. For transfers from/to other airports, locations, or at other times, please inquire separately. We can arrange them upon request.
9. Regarding transfers booked less than 7 days before the tour or added during the tour:
- Transfers added during this period are subject to reconfirmation.
- A 30% surcharge will be applied for last-minute bookings.
- Once confirmed, bookings are non-refundable. Cancellation will result in a 100% loss.
Cancellation policy
| When you cancel | Refund | Notes |
|---|---|---|
| 0–9 days before | 0% | Cancellation Made Within 9 days prior to departure, No Refund |
| 10–17 days before | 50% | Cancellation Made Within 10 days to 17 days prior to departure, Refund 50% of total purchase amount |
| 18+ days before | 90% | Cancellation Made 18 or more days prior to departure, Refund 90% of total purchase amount |
Important info
Special notes
[About Guide Service]
1. Guide service commences at the start of the tour. Guide service is not included during the additional accommodation excluded in the itinerary, free-time activities period, as well as on a tour-included train or other regular transportation.
2. There are circumstance where our guides cannot provide commentary outside the bus due to local regulations in some cities. Thus the guides will provide you with tour information as reference during your free time before you leave the bus.
[About Luggage]
Due to limited luggage compartment space on tour buses, each passenger may carry only one piece of checked luggage (not exceeding 30 kg in weight or 158 cm in total dimensions). Should you carry more than one piece, the driver reserves the right to refuse storage. If sufficient space remains available, a handling fee of 5€ per piece per day will be charged for each additional item. We apologize for any inconvenience this may cause. Thanks for your understanding!
[About Temperature and Clothing]
【Spring/Autumn】Average temperature around 5°C-20°C
Suggestions: Trench coats, sweaters, waterproof jackets, long-sleeved shirts, casual trousers
【Summer】Average temperature: 20°C–30°C
Suggestions: Short-sleeved shirts, lightweight pants, light jackets, sun hats, sunglasses
【Winter】Average temperature: 2°C–8°C
Suggestions: Heavy coats, sweaters, scarves, gloves, hats
[About Hotel]
1. Check-in and check-out times vary by hotels. However, check-in time for most hotels is usually 2 pm or 3 pm. Please present your tour voucher at the hotel reception when you check in. Check-out time for most hotels is usually 10 am.
2. We cannot guarantee that all hotels offer a double room with a king-size bed. In some hotels, a twin room usually consists of one large bed and a sofa bed/or extra bed.
3. We cannot guarantee you the hotel for your extended-stay will be the same the group hotel. It will be confirmed as the date approaches.
4. Breakfast is provided in all European hotels, typically offered as a simple continental one; (continental breakfast usually includes coffee or tea, juice, bread, and jam)
5. European hotels have smaller room sizes and offer fewer extensive facilities and services than those in Asia and North America. Guests are suggested to bring their own toiletries.
6. Due to the large day-and-night temperature difference, the total days with temperature exceeding 30 degrees Celsius are less than 2 months, and strong environmental awareness across European countries, some European hotels do not provide air conditioning, which does not indicate substandard facilities. We kindly ask for your understanding.
[Transportation Policy]
1.The distance of the two cities stated in the itinerary is only for reference. Our company reserves the right to adjust based on real-time traffic conditions.
2.European law stipulates that a driver cannot drive more than 10 hours per day and must have at least 12 consecutive hours of rest every day. Drivers must take a 20-minute break after every two hours of driving.
3.Please note that there are strict work time limits in European laws. If you have any request for extra service that requires the driver to work overtime, consent from the driver and overtime charges of 50 - 200 euros or pounds per hour will be a must. To ensure a smooth trip, please respect the driver's schedule and avoid delays.
4.According to the environmental protection rules in Europe, to avoid air pollution, drivers are not allowed to turn on the air conditioner when the vehicle is not in motion. Your understanding is appreciated.
5.For your safety, do not walk around when the vehicle is in motion. Our company and transportation companies shall not be liable for any injury caused by violating this rule.
[Shopping and Tax Refund Policy]
1.No compulsory shopping will be arranged throughout the tour;
2.Please carefully verify the quantity, model, and quality of the goods on site after you get the goods you have purchased. Requests for exchanges/refunds after departure may face complicated procedures , and whether they can be realized depends on the specific situation;
3.Tax refunds (VAT reclaims) are a European policy. To protect your interest, our guides will give you a specific introduction. Please listen to the guides' suggestions carefully.
4.Shopping is a personal act. If the guests fail to complete the refund in time due to contractual problems between shops and Customs or other reasons related to the airports (e.g.. delay of the plane, bank closing, urgent inspection time of the customs), our company bears no liability to the refund business.
5.You can enjoy a tax refund of about 8%-16% on purchases in Europe. Guests should be aware that any tax refund method may face risks. Please thoroughly review the European Tax Refund Guide, and complete the refund formalities independently. Successful refunds aren't guaranteed by guides, travel agencies, or even shops, thus our company will not be liable for losses from failed refunds.
[Airport Transfer Service Notes]
1.The airport transfer services are provided as group services. Drivers are only responsible for the transfers between airports and group hotels.
2.Guests who have booked the transfer service should confirm if the information (name and phone number) on the voucher is correct and if the phone number is roaming-enabled in Europe.
3.After the arrival of guests' flights, it takes 30-45 minutes to collect luggage and clear customs. The driver will arrive at the airport 30 minutes after the guests' arrival.
4.If you are aware of any flight delays, changes, or cancellations, please notify the contact person on your voucher. We will try our best to make an adjustment for the transfer service. However, there is no guarantee that it can be changed, and if it cannot be changed, the fees will be refunded. Guests should claim compensation from the airline. If you request any assistance after your arrival, please contact us via our emergency hotline.
5.The driver waits up to 90 minutes after the flight's arrival. The driver will bear no responsibility for leaving if the waiting time exceeds 90 minutes. If guests request the return of the driver for the pick-up service, they will be charged again. In the event of a temporary delay by the airline resulting in a delay in notifying the driver, guests will not be refunded and should claim compensation from the airline.
6.The drop-off service will be arranged 4 hours ahead of flight departure time to avoid missing the flight. In the event of traffic jams or any uncontrollable situation during the drop-off service, we will try our best to assist our guests but will not be liable for failing to take the flight in time.
[Pre/Post-Tour Accommodation Guidelines]
1.Guests who have booked pre-tour accommodations can check in with their voucher and passport at the hotel reception after arriving at the group hotel.
2.Please note that, according to international hotels practice, check-in time for hotels in Europe is usually 3 pm. If you arrive in advance and the room isn’t ready due to cleaning, you can rest in the hotel lobby or leave your luggage at the reception to go out for free-time activities and come back by 3 pm to check in. Your understanding will be appreciated.
3.If you have booked the post-tour accommodation, the guide and team will send you to the post-tour hotel and help you check in. If you have booked the drop-off service for the next day, the guide will inform you of the meeting time at the lobby and other details for the next day. Please note!
4.As pre/post-tour accommodation is an extra service, we are unable to assist you with room-sharing arrangements. Your understanding will be appreciated.
[Special Reminders]
1. Traveling in Europe differs from other countries, as most tourist attractions do not permit tour buses to park nearby. Visitors must therefore walk to these sites. If a traveler has mobility issues, they may only wait in the bus at certain attractions and cannot join the group tour. Lost attractions cannot be used as reasons for demanding compensation or refunds. Please assess your physical condition before registration. Once registered, it means you acknowledge and accept these precautions.
2. Drivers and tour leaders provide dedicated service throughout the journey, including site commentary and careful assistance. As a customary gesture of appreciation, please tip them before the tour concludes. Following European practice, our company requires a minimum daily tip of 8 euros per participant (applies equally to adults and children) for both the tour leader and driver.
3. Present the tour voucher to board the bus. No waiting will be provided for latecomers, and tour fees are non-refundable. In case of emergencies, please call our emergency number.
4. Participants are solely responsible for carrying valid travel documents (passport) and visas (if required), with a minimum validity of six months from the departure date. Under any circumstances or for any reasons, if immigration authorities (Customs) deny entry, the company bears no responsibility. All losses incurred shall be borne solely by the participant, and tour fees will not be refunded.
5. Avoid carrying valuables and expensive jewelry while traveling. Keep valuables and certificates on your own at all times. The company, driver, and tour leader assume no responsibility for any loss.
6. Prepare any necessary personal medications independently. Verify each country's import regulations for medications and refrain from bringing prohibited substances.
7. Meals and admission tickets during the itinerary are at your own expense. Please refer to the “Personal Consumption Guidelines” for estimating and carrying sufficient local currency for use during the trip.
8. All participants must comply with the laws and regulations of each country. Carrying contraband for profit or illegal items is strictly prohibited.
9. Should any participant request to depart independently, return separately, or leave the group mid-trip for any reason, the company will assist with arrangements. However, the company shall not be liable for any indirect or direct expenses incurred due to missed pre-arranged itineraries or accommodations resulting from transportation delays or other unforeseen circumstances.
10. Should any participant deliberately obstruct the tour leader's duties, endanger others' personal safety, or disrupt the group's normal activities and interests, the tour leader reserves the right—based on specific circumstances or with majority participant approval—to revoke their tour eligibility and order them to leave the group. No refunds will be issued for the uncompleted portion of the journey, and the company shall bear no responsibility for any actions taken by the participant after departure.
11. Should flight or bus departures be delayed due to mechanical failure or traffic congestion, resulting in itinerary changes or cancellations, participants may not object or withdraw on such grounds. In cases of severe weather, strikes, or unforeseen incidents causing delays, participants may not demand compensation or refunds.
12. The tour itinerary serves as a reference guide. The company reserves the right to make appropriate adjustments to the tour sequence and accommodation arrangements based on actual circumstances. Participants shall accept such changes without objection.
13. Participants sharing rooms with strangers, even when arranged by the Company, assume full responsibility for their own conduct and character. The Company shall not be held liable for any disputes arising from such arrangements.
14. Various transportation providers and hotels utilized by the company—including airlines, cruise lines, railways, and bus operators—each maintain distinct regulations governing participant safety and baggage loss. Baggage loss, accidental injury/death, and property damage shall be resolved according to these respective regulations and are not the responsibility of the company.
15. Participants are strongly advised to purchase travel accident insurance and baggage insurance independently. For enrollment procedures, please consult your booking travel agency or your own insurance provider.
17. During the tour, photographs and videos may be taken for promotional purposes. The company retains usage rights to such visual materials. Participants who do not wish their likeness to be publicly used should notify us accordingly.
1. Guide service commences at the start of the tour. Guide service is not included during the additional accommodation excluded in the itinerary, free-time activities period, as well as on a tour-included train or other regular transportation.
2. There are circumstance where our guides cannot provide commentary outside the bus due to local regulations in some cities. Thus the guides will provide you with tour information as reference during your free time before you leave the bus.
[About Luggage]
Due to limited luggage compartment space on tour buses, each passenger may carry only one piece of checked luggage (not exceeding 30 kg in weight or 158 cm in total dimensions). Should you carry more than one piece, the driver reserves the right to refuse storage. If sufficient space remains available, a handling fee of 5€ per piece per day will be charged for each additional item. We apologize for any inconvenience this may cause. Thanks for your understanding!
[About Temperature and Clothing]
【Spring/Autumn】Average temperature around 5°C-20°C
Suggestions: Trench coats, sweaters, waterproof jackets, long-sleeved shirts, casual trousers
【Summer】Average temperature: 20°C–30°C
Suggestions: Short-sleeved shirts, lightweight pants, light jackets, sun hats, sunglasses
【Winter】Average temperature: 2°C–8°C
Suggestions: Heavy coats, sweaters, scarves, gloves, hats
[About Hotel]
1. Check-in and check-out times vary by hotels. However, check-in time for most hotels is usually 2 pm or 3 pm. Please present your tour voucher at the hotel reception when you check in. Check-out time for most hotels is usually 10 am.
2. We cannot guarantee that all hotels offer a double room with a king-size bed. In some hotels, a twin room usually consists of one large bed and a sofa bed/or extra bed.
3. We cannot guarantee you the hotel for your extended-stay will be the same the group hotel. It will be confirmed as the date approaches.
4. Breakfast is provided in all European hotels, typically offered as a simple continental one; (continental breakfast usually includes coffee or tea, juice, bread, and jam)
5. European hotels have smaller room sizes and offer fewer extensive facilities and services than those in Asia and North America. Guests are suggested to bring their own toiletries.
6. Due to the large day-and-night temperature difference, the total days with temperature exceeding 30 degrees Celsius are less than 2 months, and strong environmental awareness across European countries, some European hotels do not provide air conditioning, which does not indicate substandard facilities. We kindly ask for your understanding.
[Transportation Policy]
1.The distance of the two cities stated in the itinerary is only for reference. Our company reserves the right to adjust based on real-time traffic conditions.
2.European law stipulates that a driver cannot drive more than 10 hours per day and must have at least 12 consecutive hours of rest every day. Drivers must take a 20-minute break after every two hours of driving.
3.Please note that there are strict work time limits in European laws. If you have any request for extra service that requires the driver to work overtime, consent from the driver and overtime charges of 50 - 200 euros or pounds per hour will be a must. To ensure a smooth trip, please respect the driver's schedule and avoid delays.
4.According to the environmental protection rules in Europe, to avoid air pollution, drivers are not allowed to turn on the air conditioner when the vehicle is not in motion. Your understanding is appreciated.
5.For your safety, do not walk around when the vehicle is in motion. Our company and transportation companies shall not be liable for any injury caused by violating this rule.
[Shopping and Tax Refund Policy]
1.No compulsory shopping will be arranged throughout the tour;
2.Please carefully verify the quantity, model, and quality of the goods on site after you get the goods you have purchased. Requests for exchanges/refunds after departure may face complicated procedures , and whether they can be realized depends on the specific situation;
3.Tax refunds (VAT reclaims) are a European policy. To protect your interest, our guides will give you a specific introduction. Please listen to the guides' suggestions carefully.
4.Shopping is a personal act. If the guests fail to complete the refund in time due to contractual problems between shops and Customs or other reasons related to the airports (e.g.. delay of the plane, bank closing, urgent inspection time of the customs), our company bears no liability to the refund business.
5.You can enjoy a tax refund of about 8%-16% on purchases in Europe. Guests should be aware that any tax refund method may face risks. Please thoroughly review the European Tax Refund Guide, and complete the refund formalities independently. Successful refunds aren't guaranteed by guides, travel agencies, or even shops, thus our company will not be liable for losses from failed refunds.
[Airport Transfer Service Notes]
1.The airport transfer services are provided as group services. Drivers are only responsible for the transfers between airports and group hotels.
2.Guests who have booked the transfer service should confirm if the information (name and phone number) on the voucher is correct and if the phone number is roaming-enabled in Europe.
3.After the arrival of guests' flights, it takes 30-45 minutes to collect luggage and clear customs. The driver will arrive at the airport 30 minutes after the guests' arrival.
4.If you are aware of any flight delays, changes, or cancellations, please notify the contact person on your voucher. We will try our best to make an adjustment for the transfer service. However, there is no guarantee that it can be changed, and if it cannot be changed, the fees will be refunded. Guests should claim compensation from the airline. If you request any assistance after your arrival, please contact us via our emergency hotline.
5.The driver waits up to 90 minutes after the flight's arrival. The driver will bear no responsibility for leaving if the waiting time exceeds 90 minutes. If guests request the return of the driver for the pick-up service, they will be charged again. In the event of a temporary delay by the airline resulting in a delay in notifying the driver, guests will not be refunded and should claim compensation from the airline.
6.The drop-off service will be arranged 4 hours ahead of flight departure time to avoid missing the flight. In the event of traffic jams or any uncontrollable situation during the drop-off service, we will try our best to assist our guests but will not be liable for failing to take the flight in time.
[Pre/Post-Tour Accommodation Guidelines]
1.Guests who have booked pre-tour accommodations can check in with their voucher and passport at the hotel reception after arriving at the group hotel.
2.Please note that, according to international hotels practice, check-in time for hotels in Europe is usually 3 pm. If you arrive in advance and the room isn’t ready due to cleaning, you can rest in the hotel lobby or leave your luggage at the reception to go out for free-time activities and come back by 3 pm to check in. Your understanding will be appreciated.
3.If you have booked the post-tour accommodation, the guide and team will send you to the post-tour hotel and help you check in. If you have booked the drop-off service for the next day, the guide will inform you of the meeting time at the lobby and other details for the next day. Please note!
4.As pre/post-tour accommodation is an extra service, we are unable to assist you with room-sharing arrangements. Your understanding will be appreciated.
[Special Reminders]
1. Traveling in Europe differs from other countries, as most tourist attractions do not permit tour buses to park nearby. Visitors must therefore walk to these sites. If a traveler has mobility issues, they may only wait in the bus at certain attractions and cannot join the group tour. Lost attractions cannot be used as reasons for demanding compensation or refunds. Please assess your physical condition before registration. Once registered, it means you acknowledge and accept these precautions.
2. Drivers and tour leaders provide dedicated service throughout the journey, including site commentary and careful assistance. As a customary gesture of appreciation, please tip them before the tour concludes. Following European practice, our company requires a minimum daily tip of 8 euros per participant (applies equally to adults and children) for both the tour leader and driver.
3. Present the tour voucher to board the bus. No waiting will be provided for latecomers, and tour fees are non-refundable. In case of emergencies, please call our emergency number.
4. Participants are solely responsible for carrying valid travel documents (passport) and visas (if required), with a minimum validity of six months from the departure date. Under any circumstances or for any reasons, if immigration authorities (Customs) deny entry, the company bears no responsibility. All losses incurred shall be borne solely by the participant, and tour fees will not be refunded.
5. Avoid carrying valuables and expensive jewelry while traveling. Keep valuables and certificates on your own at all times. The company, driver, and tour leader assume no responsibility for any loss.
6. Prepare any necessary personal medications independently. Verify each country's import regulations for medications and refrain from bringing prohibited substances.
7. Meals and admission tickets during the itinerary are at your own expense. Please refer to the “Personal Consumption Guidelines” for estimating and carrying sufficient local currency for use during the trip.
8. All participants must comply with the laws and regulations of each country. Carrying contraband for profit or illegal items is strictly prohibited.
9. Should any participant request to depart independently, return separately, or leave the group mid-trip for any reason, the company will assist with arrangements. However, the company shall not be liable for any indirect or direct expenses incurred due to missed pre-arranged itineraries or accommodations resulting from transportation delays or other unforeseen circumstances.
10. Should any participant deliberately obstruct the tour leader's duties, endanger others' personal safety, or disrupt the group's normal activities and interests, the tour leader reserves the right—based on specific circumstances or with majority participant approval—to revoke their tour eligibility and order them to leave the group. No refunds will be issued for the uncompleted portion of the journey, and the company shall bear no responsibility for any actions taken by the participant after departure.
11. Should flight or bus departures be delayed due to mechanical failure or traffic congestion, resulting in itinerary changes or cancellations, participants may not object or withdraw on such grounds. In cases of severe weather, strikes, or unforeseen incidents causing delays, participants may not demand compensation or refunds.
12. The tour itinerary serves as a reference guide. The company reserves the right to make appropriate adjustments to the tour sequence and accommodation arrangements based on actual circumstances. Participants shall accept such changes without objection.
13. Participants sharing rooms with strangers, even when arranged by the Company, assume full responsibility for their own conduct and character. The Company shall not be held liable for any disputes arising from such arrangements.
14. Various transportation providers and hotels utilized by the company—including airlines, cruise lines, railways, and bus operators—each maintain distinct regulations governing participant safety and baggage loss. Baggage loss, accidental injury/death, and property damage shall be resolved according to these respective regulations and are not the responsibility of the company.
15. Participants are strongly advised to purchase travel accident insurance and baggage insurance independently. For enrollment procedures, please consult your booking travel agency or your own insurance provider.
17. During the tour, photographs and videos may be taken for promotional purposes. The company retains usage rights to such visual materials. Participants who do not wish their likeness to be publicly used should notify us accordingly.
Pricing notes (children, single supplement)
1.The child rate applies only to families with two adults and one child aged 2–11. In such cases, the child will occupy a bed, and we will arrange a triple room or extra bed whenever possible. (European triple rooms may include: double + fold-out/sofa bed, twin + fold-out/sofa bed, three single beds, double + single bed, etc., subject to actual arrangement.)
2. For one adult traveling with one child aged 2–11, the tour is charged at two-adult rates, sharing a standard double room to avoid inconvenience to other guests. For two adults with two children, the tour is charged as four adults, with rooms arranged as one adult + one child per room, child occupying a bed and charged at adult rate.
3. Infants aged 0–2 are free of charge but may not occupy a seat or bed. If a seat is required, the child rate applies.
4. Single Traveler / Odd Number Booking: Single travelers or parties with an odd number of guests may choose room sharing to avoid the single supplement.
2. For one adult traveling with one child aged 2–11, the tour is charged at two-adult rates, sharing a standard double room to avoid inconvenience to other guests. For two adults with two children, the tour is charged as four adults, with rooms arranged as one adult + one child per room, child occupying a bed and charged at adult rate.
3. Infants aged 0–2 are free of charge but may not occupy a seat or bed. If a seat is required, the child rate applies.
4. Single Traveler / Odd Number Booking: Single travelers or parties with an odd number of guests may choose room sharing to avoid the single supplement.
Tour operator
Tours4Fun Provider 10563
Inventory powered by tours4fun. View original listing
from
$579
NPR 78,158